We engaged an independent research company to ensure objectivity in the collection and analysis of responses.

 Your privacy is our top priority and we make sure that the collection of your feedback is safe and secure. DQUBE Solutions is known for taking confidentiality, information security, and privacy seriously. They comply with national privacy principles and abide by the respective codes of conduct of our industry bodies. Please be assured that all your responses, comments, and information are treated as strictly confidential.

为了确保反馈的客观性，我们聘请了一家独立的研究公司DQUBE Solutions来进行此研究。

您的隐私是我们的首要任务，因此，我们会确保您的反馈是完全保密。DQUBE Solutions是一间以保持高机密性 、 安全性和隐私权为名。他们遵守国家隐私原则，并遵守维州的行业机构的准则。因此，他们将严格保密您的所有回应、评论和信息。

On Tuesday, 12th of September, you will receive a survey link from DQUBE Solutions via your email and text message. Once you click the link, the survey will automatically pop up in your web browser.

在9月12日（星期二），DQUBE Solutions 会把问卷链接发送到您的电邮地址及电话。您只需要点击链接，您的浏览器便会自动为您打开问卷。

As part of our commitment to continue achieving client success and providing an exceptional customer experience to all Asians in Australia, we want to get feedback from you regarding your engagement with us so that we can improve our service offerings.

我们一直致力为在澳的亚洲同胞实现成功，并向他们提供卓越的客户服务。因此，我们希望向过去的客户收集有关我们处理法律案件的反馈意见。

The survey should take approximately 5 minutes to complete.

完成问卷大约需时5分钟。

We appreciate you taking the time to complete the survey. By participating in this survey, you stand a chance to win a 10.2″ 64GB iPad valued at $499. In addition, you will also get a $250 credit when you next engage us.

为了答谢您抽出宝贵的时间为我们完成问卷，只要您完成问卷，您可以参与抽奖，有机会赢取10.2″ 64GB iPad，价值澳元$499。此外，完成问卷后，您亦可获得澳元$250的律师费回赠作日后聘请我们时使用。

Shortly after the conclusion of the client feedback process, you will receive instructions on how to redeem your $250 credit via email or mobile. The winner of the prize draw will also receive instructions on how to redeem their prize.

在我们完成收集所有客户的反馈后，您会收到一份指南，详细介绍了您将如何领取$250澳元的律师费回赠，以及中奖者如何领取10”2 64 GB iPad。

The survey consists of a few short multiple-choice questions that covered your experience with our lawyers and administrative staff.

此问卷设置选择题，会询问您从我们的律师及前台人员得到的服务体验。

Please be assured that you will remain anonymous. Your responses are confidential and none of the information in the questionnaire will be used to identify you to us.

请放心，您的回答是绝对保密的。问卷中的任何信息都不会被用于向迦南律师事务所来确认您的身份 – 您将保持匿名。